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Return & Refund Policy
At Norvessora, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Return Period
Customers may request a return within 30 days of receiving their order.
To qualify for a return, items must:
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Be unused
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Be in original condition
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Include original packaging and accessories
Return Process
Before returning any item, please contact our customer support team:
Email:
support@norvessora.com
Please provide:
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Order number
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Reason for return
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Photos or details of the item if applicable
Our team will provide return instructions after reviewing your request.
Refunds
Once your returned item is received and inspected, we will notify you of the refund status.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will review the issue and provide an appropriate solution.
Return Shipping
Unless the item received is damaged, defective, or incorrect, customers may be responsible for return shipping costs.
Contact Us
For any questions regarding returns or refunds, please contact: